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Episode 3: Customer Service Issues at Boston Pizza
Show Highlights Rob Cairns talks about recent customer service issues that he had at Boston Pizza in Missisauga, Ontario. In this episode he shares what they did wrong and what they should have done better. Customer service seems to be a lost art and this is one more care where a company did not meet…

It Has Been Crazy
As the summer is coming to an end it has been crazy around here., Part of it is life and part is my own doing! On the business side, I decided to switch my Podcast hosting back to Anchor from Castos. The reality is I wanted to simplify and was not using any of the…

Health Update Sept 21 2024
Last night I received the best news possible when I had my wound care appointment. My wound is 100% healed. I knew I was close but I did not figure it would be healed this soon. The last 7 months have been hard and emotionally draining. I was in tears last night. For a good…

Watch Out For This Scam
Over the last month, I shut down 2 legacy email accounts. These accounts were: These were being attacked by a scammer trying to obtain BitCoin. The premise of the scam is to say the scammer has obtained access to your device and taken videos of you doing things you should not be doing. If you…

Health Update – Diabetes and Mental Health
So the great new is the blood sugar is in check. Actually it is really great. The reading from my Libra 2 this morning. This numbers are amazing and well above the average. In other news it has been a bad mental health month. Lots going on: I am taking care of myself. Somethings I…

This is Cute
I saw this at Walmart and I am a big fan of M&Ms. This is really cute