Fraud Alert
This one was sent to me by one of my good friends. Ironically she is not even a Scotiabank customer.
This was sent via an SMS text message to her smartphone.
Please be warned and take note!

Show Highlights Rob Cairns talks about recent customer service issues that he had at Boston Pizza in Missisauga, Ontario. In this episode he shares what they did wrong and what they should have done better. Customer service seems to be a lost art and this is one more care where a company did not meet…
Ross Brand asked me to become involved in his latest book project and I am so honored to have been involved! The book goes on sale next week. Go out and get your copy. Learn from these amazing experts.
I have not posted any pictures recently so here is one.
10 years ago my son’s lacrosse team won the provincial B championship. Below is the photo I took on the floor after the game. It was a special day!