Rob and Tiz Downtown Feb 26 2023
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Episode 3: Customer Service Issues at Boston Pizza
Show Highlights Rob Cairns talks about recent customer service issues that he had at Boston Pizza in Missisauga, Ontario. In this episode he shares what they did wrong and what they should have done better. Customer service seems to be a lost art and this is one more care where a company did not meet…
Streamline Your Productivity: Why I Switched to UpNote for Journaling, Tasks & Notes
For a long time, my digital organization relied on a trifecta of trusted applications: Day One Journal for my daily reflections, Google Tasks for managing my to-do lists, and Google Keep for capturing quick notes. While these apps are individually excellent and served me well, I recently overhauled my software stack seeking a more integrated…
Protect Your Credit Card
This morning I received a call from my bank. For the 5th time in 2 years, my Mastercard has been compromised. In this case, it was not used at this point but it was used in a location where there was a large volume of credit cards used. This has not been fun. So the…
Weekend Thoughts
Alot is going on these days. First off Happy Thanksgiving to all my Canadian Friends. I still have all the personal things going on. They are getting better – just life changes. I know I will be ok – it just takes time. Business wise I am still dealing with one problem client. I am…
